08. Multichannel Communications
Audiences expect to receive personalized, relevant communications that steals their attention away from their busy schedule; the winner of this category uses available technology to ensure that the target audience is presented with information - and the ability to react to information - across multiple channels.
Simply put, stories sell. A narrative presented in compelling and emotionally engaging formats - possibly featuring interactives, graphics, long reads, news games and data visualizations - wins hearts and minds, and bring strategies and values to life. The award in this category goes to the best tale, told by an organisation with a mix of traditional storytelling techniques and cutting edge digital tools.
10. Content Marketing
Top-notch copywriting, multimedia elements such as images and video, connected narratives across several digital media platforms, and a consumer-focused narrative: some of the key ingredients for successful content marketing. This category is looking for well-researched digital content marketing strategies that successfully cut through the clickbait to position the brand and deliver on the brand promise.
11. B2B Communications
From website to SEO and content, social media and pay per click, integration of on and offline – the tools for digital B2B Communication are as varied as those in B2C. Examples that show clear progress in achieving strategic B2B goals are rewarded in this category.
12. Influencer Communications
Online influencers – whether celebrities, experts, social media stars or other noteworthy figures – can add credible third-party testimonials to your social media strategy. But identifying, retaining and measuring them needs careful planning: cases where influencer comms have backfired are highly-publicised. This category celebrates examples that use influencers authentically and strategically, with deliverable results and a through consideration of ethics and disclosure.
13. Internal Communications
When it comes to internal communication and engaging employees, successful companies are leveraging the opportunities of the digital age, withchannels like management blogs, video messages, live chats or employee apps combining several advantages like being fast, personal, authentic and interactive. The winning projects in this category will demonstrate delivering internally on the organizational strategy by meeting objectives.
14. Event & Experiential Marketing
Whether an unforgettable experience that embodies your brand, or an internal digital event that brings employees together, digital drives awareness, participation and engagement, and needs a killer digital marketing strategy and an unique experience – online and offline.
15. Disruptive Communications
Digital communications that stand apart from the status quo in your field or industry, and/or that revolutionise your approach to communications, are celebrated in this category.
16. Community Management
Maintaining an online community based on strong stakeholder relationships can boost customer retention and the emotional connection between them and your brand. A place where you can interact with target audiences on a regular basis, encouraging discussions and asking questions, online community management needs success metrics, guidelines, close monitoring and lively networking and discussion.
17. CSR Communications
Corporate social responsibility communication is in a state of transformation, as organisations adapt to technological developments and new digital-first communication approaches. This category celebrates outstanding online and digital examples of CSR communications, whether targeted internally or externally.